The directors of an art museum, specializing in 19th and 20th century American painting, would like to institute a new, formal training program for their volunteers. The museum directors are planning to hire a curriculum design company to create this training program. The museum directors would like volunteers trained to perform the following tasks:
Leading tours of exhibits
Staffing the museum “information station” to answer visitors’ questions
Maintaining an Excel database of patron information
Calling and e-mailing patrons to raise funds
Based on this information, what would be the most effective way to design curriculum for this program? You and your group members, as “employees” of a curriculum design company, will propose your curriculum design ideas to the museum directors in a PowerPoint presentation. By Sunday, all group members should add details and ideas beneath their component part(s) on the basic outline posted on the group’s wiki.
Basic Outline of final PPT Presentation:
Facilitator
Category
Details/Input
Annette Kristofer
Introduction
Introduction of presentation will be based on final components of overall PowerPoint presentation, providing an overview/description of the content. (Kristofer)
Lori Czuba
Goals/Objectives
This reminds me combining a Human Process design with an Objective design. I would think that something simple could be developed for the 1) Leading tours of exhibits, 2) Staffing the museum “information station” to answer visitors’ questions, and 4) Calling and e-mailing patrons to raise funds. However, the 3) Maintaining an Excel database of patron information may require more of an Objective focus. McCannon.
LCzuba -
1. Leading tours of exhibits
a) identify resources for the volunteers. Where do they find their information? Have "feeder information" to
be able to stimulate questions/discussion for the visitors.
b) how to redirect visitors who go in restricted areas or try to handle artifacts
2. Staffing information station
a) be familiar with common questions - perhaps FAQ, facility map (where are the exhibits, where are the
bathrooms), overview of information on current exhibits
3. Maintaining Excel database with patron information *do we need to address Excel basics?
a) what information is entered
b) security of patron information
c) how is patron information used
4. Calling and emailing patrons to raise funds
a) script for fund raising *tax deductibe?
b) handling objections
Taresa Breedlove
Instructional Strategies & Activities
TBreedlove - At this stage, we should begin considering what instructional material should be presented, and which learning activities the employees should experience. Several questions come to mind:
1. What content must be learned, and how should the segments be designed?
2. Should information be presented in a lecture format?
3. What activities would work best? Should learners participate in role play sessions? For example, possibly working in groups to conduct a "mock" museum tour in order to practice their skills?
4. What types of media would be appropriate to support instruction? Could we prepare workbooks with short lessons and use live demonstrations showing how the tours should be conducted?
Janice Rhodes - I thought some of the principles mentioned in the article, Lessons on Learning, made some valid points to keep in mind when selecting strategies for adult learners, like:
1. The amount of experience they are bringing to the job, because they are volunteering it is probably safe to assume they already have a wealth of knowledge about the subject matter... activities based on shared learning might be good.
2. Some self-directed studies could be helpful because adults are self-directed, active learners.
Janice Rhodes
Assessments
Janice Rhodes -
1. At this point and based on the fact that these are volunteers that are being trained I feel a pre-assessment should be done as well as a post assessment. Because there are no job qualifications met in advance, we need to know where each of these volunteers are in relations to the skills needed to perform expected tasks.
2. If we did offer "Mock Tours" as part of the training, then some performance observations can be done, as well.
3. One of the task is emailing and maintaining an Excel database. So some degree of computer proficiency is expected. At some point or throughout the training we can assess skills by including some activities that are computer based.
Charles McCannon
Program Evaluations
McCannon At the end of the course a formative assessment and/or evaluation of the methods, modes, and delivery of the curriculum will be performed to analyze if meaningful learning and/or knowledge was accomplished.
Annette Kristofer
Conclusion
Conclusion of presentation will summarize the main points of the components of the curriculum design and offer final proposal to client. (Kristofer)
Week 1:
By Monday of this week, your Instructor will assign you a group and scenario. After receiving your assignment, visit your Group Project discussion forum, located beneath Group Project under Course Home. You can use this forum to communicate with your group members as you work to complete your first task: assigning roles.
By Tuesday of this week, assign a Facilitator for each of the first five weeks of the course. When possible, each group member must play the role of Facilitator for at least one week.
By Wednesday, the Week 1 Facilitator should select one of the wiki sites in the options listed in the Group Project Overview and Optional Resources. The Facilitator should set up the wiki and send invitations to other group members and to the Instructor to join the wiki.
By Thursday, each group member should familiarize him/herself with the wiki and post his or her name, e-mail address, and pertinent scheduling considerations (availability, time zone, etc.) to the main page of the wiki. Post your preferences to the main page of the group wiki and work with your group members to assign roles.
By Friday, the Week 1 Facilitator should post the final role assignments to the main page of the group wiki.
By Friday, the Week 1 Facilitator also should create a new page in the wiki, designated as the “Project Outline” page. At the top of the page, the Facilitator should post the group’s scenario for easy reference. Beneath that, the Facilitator should post a basic outline of the final PPT presentation:
By Sunday, all group members should add details and ideas beneath their component part(s) on the basic outline posted on the group’s wiki.
By Sunday, the Week 1 Facilitator should post the URL of this wiki content to the Week 1 area of the Group Project discussion board. Your Instructor will visit your wiki to ensure that all group members participated in this assignment and to grant approval to your group role designation and to your presentation outline.
Week 1 Curriculum Design Proposal Task Summary
Monday
Tuesday
Wednesday
Thuesday
Friday
Saturday
Sunday
Week 1 Facilitator only
Set up wiki and send invitations to group members and Instructor.- COMPLETE -
Post final group role assignments to wiki.- COMPLETE - Create “Project Outline” page in wiki and post basic outline.- COMPLETE -
Post URL of outline to Week 1 Group Project discussion board.- COMPLETE -
All group members
Assign Facilitator for Weeks 1-5 on Week 1 Group Project discussion board.- COMPLETE -
Register for wiki.- COMPLETE -
Familiarize yourself with the wiki and post contact information.- COMPLETE - Post preferences for group role (Leader, Content Designers) to wiki.- COMPLETE -
Add details and ideas beneath your component part(s) on the basic outline posted on the group’s wiki.
Week 1 - Group Project Scenario:
The directors of an art museum, specializing in 19th and 20th century American painting, would like to institute a new, formal training program for their volunteers. The museum directors are planning to hire a curriculum design company to create this training program. The museum directors would like volunteers trained to perform the following tasks:
Based on this information, what would be the most effective way to design curriculum for this program? You and your group members, as “employees” of a curriculum design company, will propose your curriculum design ideas to the museum directors in a PowerPoint presentation.
By Sunday, all group members should add details and ideas beneath their component part(s) on the basic outline posted on the group’s wiki.
Basic Outline of final PPT Presentation:
Facilitator
Category
Details/Input
LCzuba -
1. Leading tours of exhibits
a) identify resources for the volunteers. Where do they find their information? Have "feeder information" to
be able to stimulate questions/discussion for the visitors.
b) how to redirect visitors who go in restricted areas or try to handle artifacts
2. Staffing information station
a) be familiar with common questions - perhaps FAQ, facility map (where are the exhibits, where are the
bathrooms), overview of information on current exhibits
3. Maintaining Excel database with patron information *do we need to address Excel basics?
a) what information is entered
b) security of patron information
c) how is patron information used
4. Calling and emailing patrons to raise funds
a) script for fund raising *tax deductibe?
b) handling objections
1. What content must be learned, and how should the segments be designed?
2. Should information be presented in a lecture format?
3. What activities would work best? Should learners participate in role play sessions? For example, possibly working in groups to conduct a "mock" museum tour in order to practice their skills?
4. What types of media would be appropriate to support instruction? Could we prepare workbooks with short lessons and use live demonstrations showing how the tours should be conducted?
Janice Rhodes - I thought some of the principles mentioned in the article, Lessons on Learning, made some valid points to keep in mind when selecting strategies for adult learners, like:
1. The amount of experience they are bringing to the job, because they are volunteering it is probably safe to assume they already have a wealth of knowledge about the subject matter... activities based on shared learning might be good.
2. Some self-directed studies could be helpful because adults are self-directed, active learners.
1. At this point and based on the fact that these are volunteers that are being trained I feel a pre-assessment should be done as well as a post assessment. Because there are no job qualifications met in advance, we need to know where each of these volunteers are in relations to the skills needed to perform expected tasks.
2. If we did offer "Mock Tours" as part of the training, then some performance observations can be done, as well.
3. One of the task is emailing and maintaining an Excel database. So some degree of computer proficiency is expected. At some point or throughout the training we can assess skills by including some activities that are computer based.
At the end of the course a formative assessment and/or evaluation of the methods, modes, and delivery of the curriculum will be performed to analyze if meaningful learning and/or knowledge was accomplished.
Week 1:
By Monday of this week, your Instructor will assign you a group and scenario. After receiving your assignment, visit your Group Project discussion forum, located beneath Group Project under Course Home. You can use this forum to communicate with your group members as you work to complete your first task: assigning roles.
By Tuesday of this week, assign a Facilitator for each of the first five weeks of the course. When possible, each group member must play the role of Facilitator for at least one week.
By Wednesday, the Week 1 Facilitator should select one of the wiki sites in the options listed in the Group Project Overview and Optional Resources. The Facilitator should set up the wiki and send invitations to other group members and to the Instructor to join the wiki.
By Thursday, each group member should familiarize him/herself with the wiki and post his or her name, e-mail address, and pertinent scheduling considerations (availability, time zone, etc.) to the main page of the wiki. Post your preferences to the main page of the group wiki and work with your group members to assign roles.
By Friday, the Week 1 Facilitator should post the final role assignments to the main page of the group wiki.
By Friday, the Week 1 Facilitator also should create a new page in the wiki, designated as the “Project Outline” page. At the top of the page, the Facilitator should post the group’s scenario for easy reference. Beneath that, the Facilitator should post a basic outline of the final PPT presentation:
By Sunday, all group members should add details and ideas beneath their component part(s) on the basic outline posted on the group’s wiki.
By Sunday, the Week 1 Facilitator should post the URL of this wiki content to the Week 1 area of the Group Project discussion board. Your Instructor will visit your wiki to ensure that all group members participated in this assignment and to grant approval to your group role designation and to your presentation outline.
Week 1 Curriculum Design Proposal Task Summary
Create “Project Outline” page in wiki and post basic outline.- COMPLETE -
Post preferences for group role (Leader, Content Designers) to wiki.- COMPLETE -
- IN PROCESS -